What data we collect
When you use our website and booking form, we may collect:
- Your name
- Email address
- Phone number
- Instagram username (if provided)
- Booking details (date, location/postcode, number of people, event type, design preferences)
- Location/postcode for travel planning
- Uploaded inspo, review or stain photos
- Messages, notes and any information you share in the booking form
- Your consent preferences
Why we use your data
- To respond to your booking enquiry
- To manage your booking and provide quotes
- To confirm appointments and communicate booking details
- To send transactional booking messages (confirmations, updates)
- To display reviews and photos on our website or social media — only with your permission and after admin approval
- To send marketing messages — only if you opted in
Legal basis
- Enquiry and booking management: Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
- Safety, records and administration: Legitimate interests of the business.
- Marketing messages: Your consent (opt-in).
- Public sharing of photos and reviews: Your consent.
Who we may share your data with
We may share your information with:
- Our website hosting provider
- Our email service provider
- Our form and storage provider
- A payment provider (if added later)
- Legal or regulatory authorities if required by law
We will not sell your data to third parties.
How long we keep your data
- Enquiries: Up to 12 months unless converted to a booking.
- Booking records: Up to 6 years for business and accounting records where necessary.
- Marketing consent: Until you unsubscribe or withdraw consent.
- Review and photo permissions: Until you withdraw permission or the content is removed.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request restriction of processing
- Object to processing
- Withdraw consent at any time
You can request removal of your review/photo at any time by contacting hennabysameeha8@gmail.com.
Contact
To exercise your rights or ask about your data, please contact us at: hennabysameeha8@gmail.com